Spieckerman Speaks Retail Podcast
Are You Ready for Unready? It’s Launch and Learn Time!
Carol reveals her latest Retail Trajectory, Launch and Learn, where companies are ditching the warm-up act and releasing tech straight into consumer environments before the kinks are worked out.
Owning Your Data Assets and the Art of Noodling Around: New Technologies Mean New Priorities
Carol Spieckerman speaks with Sophelle’s Chris Corbin on navigating new technology, optimizing data, and the power of discovery.
Calling Mrs. Maisel! Retail Clienteling is Cutting Edge (Again)
In her final people-powered retail episode, Carol Spieckerman speaks with Casey Drake on the new world of clienteling and customer experience.
“People Before Things.” Putting the Human Back in Human Resources
In the latest people-powered retail series episode, Carol Spieckerman speaks with Build-A-Bear’s chief people officer Roz Johnson on how to bring out the best in retail teams.
Authentic Equity, Diversity, and Inclusion: Amplifying the Differences That Make a Difference
Carol Spieckerman speaks with Monica Williams on the new standards for equity, diversity, and inclusion and why getting it right is a game-changer.
Digital Defrags Are Saving Retailers’ Assets
The digitization of stores, the rise of retail media, and retail theft prevention all share a common trait: rapid evolution from disjointed efforts into unified opportunities that are gaining momentum. Carol Spieckerman highlights the escalating advantages unification will bring to retail.
When Will the Category-Killing Carnage End?
A new breed of retail chain emerged in the 80s that spelled a last hurrah for brick & mortar before the digital floodgates opened in the 90s. Then came Amazon and its wake of digital competitors, slaying niches without mercy. A recent wave of retail bankruptcies attests to how category killing was a great model…until it wasn’t.
It’s Time for Malls to Engage in the E-commerce Economy
Malls aren’t dead, but they have been largely excluded from the e-commerce economy. Mall tenants have traditionally owned direct consumer connections that translate into digital relationships. All of that is set to change as mall owners take ownership of the physical and digital experiences that consumers crave.